Journal articlesWhat emotional intelligence is and is not

What emotional intelligence is and is not

15/09/17 | Education | Peter Ellis

Emotional intelligence (EI) and emotional literacy are useful in the toolkit of a leader or manager who seeks to influence people through thoughts and emotions. Like all leadership tools, EI can be used for the right purposes, or it can be abused and used to manipulate people. This article will explore the main aspects of EI, before we explore in the next article how to develop EI and what the benefits of developing this skill might be.