Journal articlesLearning emotional intelligence and what it can do for you

Learning emotional intelligence and what it can do for you

07/11/17 | Articles, Education | Peter Ellis

Having learnt what emotional intelligence (EI) is, in this second article, we discover that EI can be developed through learning and regularly implementing strategies. There are tools available to measure change in EI, which is measured as an emotional quotient. Improving understanding of our strengths and weaknesses, how we form opinions and biases, and reflecting on situations alone and with others can enhance our EI, and thus improve our success. EI enables a leader or manager to gain the trust, as well as the respect, of his or her employees. This is particularly relevant in people-facing workplaces, such as the healthcare sector.